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Capital One says payments, deposits could be delayed due to system issues

39 minutes 13 seconds ago Friday, January 17 2025 Jan 17, 2025 January 17, 2025 12:53 PM January 17, 2025 in News
Source: WBRZ

BATON ROUGE — Since Wednesday, banking arm Capital One has reportedly been experiencing system issues that could make some payments delayed. 

The bank said that an issue with one of its service providers could cause delays to direct deposits, Early Pay credit for direct deposits, electronic payments and transfers. 

Capital One said it was working closely with the service provider to resolve the issue, but there was no estimate for when it would be fixed. Once the problem is resolved, the bank said it would process all transactions that have been delayed. 

An East Baton Rouge Parish Schools spokesperson said that the outage affected the direct deposits of 12-month employees only. The district's 10- and 11-month employees were paid before the outage occurred, the spokesperson said.

{We sincerely apologize for the delay in payment to 12-month employees and the inconvenience this may cause," she said.

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